Loving a pet has never been so rewarding.
What is the Jollyes PetCLUB?
Jollyes PetCLUB is a loyalty programme for Jollyes customers where you earn points to unlock discounts on your future purchases in-store or online.
Earn points on every £1 you spend
Earning points couldn’t be easier. As a Jollyes PetCLUB member you get rewarded with 10 PetCLUB points for every £1 that you spend in-store or online. You can earn points on all products and services whether you are buying food, accessories or even using our pet clinics and grooming services. Plus look out for products with special bonus points where you can earn even more PetCLUB points. Every PetCLUB point you earn is valid for 18 months from the date of that purchase.
Save on future purchases
Once you have earned 1,000 points, you will receive a £2 voucher which you can use for your next purchase in-store or online within 6 weeks from the day that your voucher is issued.
How does it work?
It’s really simple Make an online or in-store purchase at Jollyes Once you have earned 1,000 points we will send you a voucher with a unique code by email. Save on your next purchase by presenting your email or on app voucher in-store, or by applying your voucher code online during the checkout before the expiry date.
4 great reasons to join today
It’s free to joinYou.will get 500 points as a welcome gift.Earn an extra 100 points for downloading the Jollyes PetCLUB App.Earn 10 points on every £1 you spend on all your future Jollyes purchases
How to become a PetCLUB Member?
You can sign up by visiting any Jollyes store or by registering online now using the button below. If you already have an online account, you will automatically receive points on all future purchases, and will have automatically received 500 bonus points.
How to track your points?
You can track your points by logging in to your online account or by downloading the Jollyes PetCLUB App which can be downloaded from the Apple and Google App Stores.
Frequently asked questions
You can sign up by registering online, or by visiting any Jollyes store. If you already have an online account there is no need to do anything, you will automatically receive points on all future purchases.
No, you can join the Jollyes PetCLUB free.
The best place to update your personal details is by logging in to the Jollyes website. Where can I track my points? There are 3 easy ways to track your points. You can log into your online account on the Jollyes website, download the Jollyes PetCLUB App or speak to a colleague in our store.
Yes, you can earn points on every £1 you spend. So if you spend £20 in-store or online, you will earn 200 points.
For any online order where you have not qualified for free delay, you will earn points on the total amount that you spend which also includes any delivery charges.
Yes, you earn 10 points for every £1 you spend and this also applies to any services you use in store including our Grooming Spa and our Pet Clinic.
Yes, you earn 10 points for every £1 you spend and this also applies to any services you use in store including our Pet Clinic and our Grooming Spa.
You can still earn points on guest purchases; however we recommend that you log in when making an online purchase. This will help ensure that we are able to link your purchase to your online account, and reduces the risk of missing any points.
We calculate points regularly throughout the day, so you will be able to see your points on the same day.
Yes, each point you earn is valid for 18 months after from the day you made that purchase.
The most common reason is that you have just qualified for a PetCLUB voucher which will reset your points. You can check if you have a voucher by logging in to your online account on the Jollyes website or by opening the Jollyes PetCLUB app. Alternatively, some of your Pet Club points may have expired if you have some transactions older than 18 months before you have been able to qualify for your PetCLUB voucher.
Visit the contact us section of the website or contact our customer service team Mon-Thu 9am-5pm or Friday 9am-3pm.
There are 3 easy ways to see if you have qualified for a PetCLUB voucher. You can log into your online account on the Jollyes website, download the Jollyes PetCLUB App or speak to a colleague in our store.
Your Jollyes PetCLUB voucher is valid for 6 weeks from the date that it has been issued.
Our systems need some time to calculate the points of your most recent purchase. If you have just qualified for a voucher, please allow 24 hours from your latest purchase for your voucher to appear. If you still have not received a voucher, please get in touch by visiting the contact us page.
No you can use your voucher in any Jollyes store or online.
Yes, you can use multiple vouchers in the same transaction.
Your loyalty voucher can be used only once, so it is important that you redeem the full amount when using your voucher to make a purchase.
Simply access your Jollyes PetCLUB App and view vouchers, each voucher will have a barcode which can be scanned by a member of staff in-store so that your discount is applied to the purchase.
The Jollyes Pet Club has replaced the Jollyes Reward Card, so if you have your old reward card, please dispose of it in a suitable manner or alternatively hand it in to a member of staff on your next visit to a Jollyes store.
PetCLUB points can be earned on all future purchases, however if you had a registered Jollyes Reward card in the past, you will have automatically received 500 bonus points as a thank you gift.
The Jollyes PetCLUB has replaced our Gold Card scheme, so if you still have a Gold Card, please dispose of it in a suitable manner or alternatively hand it in to a member of staff on your next visit to a Jollyes store.
Yes, you can still use your Over 60s card (N.Ireland only) for in-store purchases. These purchases will also qualify for PetCLUB points.