We want to make sure that your parcel gets to you and your pet as quickly as possible.
Typically orders are taking between 1-3 working days to be dispatched. There may be occasions such as a stock availability issue or high orders volumes where your delivery may not arrive within 5 working days. Currently, due to a high volume of orders in the carrier networks there may be a delay in your order arriving.
You must order before 12pm for our 1-2 business day(s) express and 2-3 business days standard shipping.1-2 business day(s) express and 2-3 business days standard delivery is from dispatch from our warehouse. Most orders placed before 12pm will be dispatched the same day.
DELIVERY TO REPUBLIC OF IRELAND CURRENTLY SUSPENDED: Due to the current situation, our carriers are not making deliveries to the Republic of Ireland. Because of this, we are unable to offer delivery for the time being. We will update the site when this changes.
|UK Standard 2-3 business days Delivery (order before 12pm) for orders over £40||Free|
|UK Standard 2-3 business days Delivery (order before 12pm) for orders between £10 and £39.99||£2.99|
|UK Standard 2-3 business days Delivery (order before 12pm) for orders below £10||£4.99|
|UK Express 1-2 business days Delivery (order before 12pm)||£5.99|
|Northern Ireland Standard Delivery||£7.99|
|Republic of Ireland Standard Delivery - CURRENTLY UNAVAILABLE||CURRENTLY UNAVAILABLE|
|Isle of Wight Standard Delivery||£13.99|
|Scottish Highlands Standard Delivery||£13.99|
|Isle of Man Standard Delivery||£16.99|
|Channel Islands Standard Delivery||£16.99|
Free UK delivery is only applicable for mainland UK addresses, delivery charges will still apply for Northern Ireland, Republic of Ireland, Isle of Wight, Scottish Highlands, Isle of Man and the Channel Islands.
We are pleased to announce that Click & Collect is now available across all our stores.