Welcome to Jollyes PetCLUB

Our way of saying thanks to our loyal customers and your way to save with every shop.

How it works

Being in our club couldn’t be easier. Every time you spend, you earn points that can ultimately be used across our full range of products and services, in-store or online.

For every pound spent, collect 10 PetCLUB points, and for every 1000 points get a new £2 voucher. Easy

And, when you sign up, we’ll give you 500 bonus points.

3 reasons to join PetCLUB

1. Our seasonal exclusive PetCLUB offers will earn you even more points

2. Our Jollyes PetCLUB app offers handy access to your vouchers plus a bonus 100 points when you download it.

3. There are no restrictions on what you use vouchers for, and your points are valid for a generous 18 months.

Download now

How to become a PetCLUB member

You can become a member of Jollyes PetCLUB either in-store or online. If you’re shopping online and create an account you will automatically become a member of our PetCLUB.

You can find out how many points you have collected, see how many vouchers you have in your account section of the website.

No, it’s totally free to join and collect points.

At any Jollyes store on online, including all our services such as grooming and pet clinics

Yes, you earn points every time you send, whatever it you bought

Yes, it’s the total of your online order that will determine your points, including delivery cost.

Yes, any services in any store qualify for points.

Yes, any Jollyes product or service qualify

You can earn points as a guest, but to ensure they are linked properly to your account it’s best to sign in.

We update accounts once a day, so usually within 24 hours

They do, 18 months after the day your purchase was made

Usually it means you’ve hit the right number of points to qualify for a voucher. Login to your account or on check on the app to see if you’ve got a voucher waiting for you. Alternatively some points may have passed the 18th month mark and expired

Visit our contact us section or speak to customer service Monday to Thursday 9am-5pm or Friday 9am-3pm

Login and check your online account, download and sign in to the app or ask a staff member in store

Vouchers are valid for six weeks from the date of issue

Please allow 24 hours for your account to update and your voucher to appear in your account. If you still can’t find it please contact us

No, you can use them at any Jollyes store or online

Yes, you can use multiple in a single transaction

Your voucher can only be used once and we don’t issue change, so make sure you get the most from it by using it’s full value

Download though the Apple or Google app stores

Open the app and view the vouchers section, where your vouchers will set with a unique barcode which can be scanned at the til and discount applies to your purchase.

Jollyes pet club has replaced the old reward card. Please destroy it or return to store

Jollyes pet club has replaced the old reward card. Please destroy it or return to store

Only in Northern Ireland