Store Services

Here are 10 great reasons to visit one of our Jollyes Petfood Superstores:

1. Our Price Match Promise

We’re confident that you can’t beat our prices in store. If you find the same item costing less and available to buy from a competitor within a 5 mile radius of your local Jollyes store, we will match the price. This applies to products stocked within our local stores only and excludes online offers and price comparison websites. If you are able to provide your original receipt and we can confirm that the competitor’s products are cheaper. We will refund you the difference.

2. Great Customer Service

We pride ourselves in providing great customer service. All of our store staff are friendly and always available to help, whether you are trying to find a product or looking for advice. It is important to Jollyes that you feel 100% comfortable with your purchase, and we are happy to discuss this with you no matter how long it takes.

3. Expert Advice

We are very passionate and knowledge about pets and pet products. Our store teams are always happy to be on hand to provide advice, whether you are thinking of buying a pet for the first time, or wondering which dog food is best for your favourite pooch.

4. We Stock a Huge Range

We stock all the popular brands, as well as specialist products that you won’t find in your local supermarket. Our stores stock a variety of products for Dogs, Cats, Fish, Wild Birds, Pet Birds, Farm Birds, and Reptiles. Some of our stores even stock products for Horses as well. In the unlikely event that we don’t stock the product you are a looking for, we deal with a wide range of suppliers and we may be able to order just what you need. Just ask one of our store team and they will see if this is possible.

5. We Stock Veterinarian Medicines

The majority of our stores stock veterinary medicines that will help rid your pet of fleas or worms from brand such as Frontline & Drontal. We have suitably qualified store staff, that will ask you the right questions to ensure that you choose the right medicine for your pet.

6. We Sell Livestock

We stock a variety of livestock in a selection of our stores. If you fancy some fish, we have a bright and colourful range of cold water and tropical fish. If you like cute and cuddly small animals you can choose from Rabbits, Guinea Pigs, Hamsters, Gerbils, Mice & Rats. If birds are more your thing, we stock caged birds such as Budgies, Finches, Parakeets as well as farming birds including a variety of Chickens & Quails. If you are looking to buy livestock, please contact your local Jollyes store before you travel to find out if they stock the animal you are looking for. You can find the contact details for your local Jollyes Petfood Superstore by using the Store Locator.

7. Carry to Car Service

We know that carrying a 15kg bag of dog food to your car may not be the easiest of tasks. Let us do the hard work for you. Simply ask one of our store team, and we would be more than happy to help.

8. Pets are allowed

Your pets are more than welcome in any of our Jollyes stores, so there is no need to leave them in the car or tied to a lamppost while you do your shopping. All we ask is that you bring a lead, just in case your pet gets a little bit excited about other pets who may be in our store.

9. Free parking

Many of our stores offer free parking. 

Excluded is Ellesmere Port where a Pay and Display operates.

Please refer to individual stores and car parking notices for specific rules and restrictions.

10. Local Events & Services

Many of our stores work with third party companies & charities to offer local services and special events. This includes Microchipping, vaccinations and photo shoots for your pet. To find out more about what is happening in your local Jollyes Petfood Superstore, contact the store directly, visit our news and events page, sign up to our newsletter or follow us on Facebook.