Free UK delivery is only applicable for mainland UK addresses. Delivery charges will still apply for Northern Ireland, Republic of Ireland, Isle of Wight, Scottish Highlands, Isle of Man and the Channel Islands.

We want to make sure that your parcel gets to you and your pet as quickly as possible.

Typically standard orders take between 1-3 working days to be dispatched. There may be occasions such as a stock availability issue or high orders volumes where your delivery may not be dispatched within 5 working days.

Allow 1-3 business day(s) for express and 3-5 business days standard shipping. 1-3 business day(s) express and 3-5 business days is for dispatch.

Once dispatched you can track your order from your DPD confirmation email and tracking service.

DELIVERY TO REPUBLIC OF IRELAND CURRENTLY SUSPENDED: Due to the current situation, our carriers are not making deliveries to the Republic of Ireland. Because of this, we are unable to offer delivery for the time being. We will update the site when this changes.

1 hour Click & Collect available.

Click & Collect is now available across all our stores. Place your order and store will be in contact when your order is ready for collection.

Zoomies 2 hour delivery service is available for postcodes within 5 miles of a participating store.

Excluded Items from Zoomies 2Hr home delivery : Live Animals and items over 15KG are excluded from Zoomies delivery service.
Orders must be placed 30minutes before store closing time.

For any order that does not meet the 2hour delivery criteria, delivery fee will be refunded upon request. Delivery fees can be requested at [email protected]