Save time with repeat orders

save time

Easy to set up

Choose your product

Change from one time only purchase to repeat order when adding your product to the basket (selected bags of dog food only).

Select your delivery frequency

Choose a order frequency that suits your pets feeding habits.

Sit back and relax

Your first order will shortly be on it's way, and when it is time for your next order this will automatically generate without you lifting a finger. We will send you an email to confirm this.

You stay in control

Update your order frequency

You can update the frequency of your deliveries anytime by logging in to your account

Skip a delivery

Pause or skip your subscription at anytime.

Cancel at any time

Simply cancel within a few clicks, there is no commitment.

FAQs

How much will I be charged?

You will be charged the price that is advertised on the product page, plus any applicable delivery charges.

In the event that the normal price is lower than the subscription price due to a promotion, you will be charged the current product price.

Subscriptions activated during promotional periods will be charged full price for subsequent deliveries once the promotional period is over unless the product is on promotion.

Do I need to pay a bulk amount upfront?

No, you will only be charged for each order when it is processed, so there is no bulk upfront payment.

Can I use a voucher code for a subscription?

Subscriptions cannot be used in conjunction with any other type of promotion or voucher codes.

Can I update my subscription settings?

Skip a delivery or cancel at anytime

We want to make buying your Pet’s food as convenient as possible, so if you need to make changes to your subscriptions, simply visit ‘My Subscriptions’ in ‘Your Account’.

There are no fixed contract periods, and you can cancel anytime without a quibble. Please note that if you cancel before your third delivery you will not be entitled to any cashback.

Discontinued Products

If your product is discontinued your subscription service will be cancelled and we will contact you by email or phone to advise of any new or alternative products to replace the discontinued product.