Updated April 2018

Cookies are small files that are placed on your computer’s hard drive when you visit a website. These files contain useful information such as the products you have added to your basket, and to remember you when you return to our site.  Cookies do not contain viruses or install malware. These Cookies may be deleted at any time.

How long are cookies stored on your computer?

Depending on the nature of the cookies, this can last for a very short period of time such as session cookies which are removed when you finish browsing on the website, others such as persistent cookies can last for years.  These are typically used to analyse the number of visits you make over a period of time, or to display customised content.  These cookies can be deleted at any time.

What type cookies are present?

Cookies are a vital part of providing you with the best website experience; they provide a number of key roles from enabling certain features to work better, collect feedback and information about how you’ve used the site. By visiting and continuing to use this site you are consenting to our use of cookies and other similar technologies.

When you visit the website there are cookies which are set by the website and also some that are set by third parties, such as our onsite search tool or an advertising network.

The Cookies on this website can be categorised into 4 different areas:

Strictly necessary cookies - These cookies are essential to your online experience, without them you might not be able to carry out basic tasks like adding products to your basket and make a purchase.  These may include various technologies

Analytics and measurement cookies

We use a number of technologies to help us analyse and understand how our website visitors use the website, and opportunities to improve the website.  They do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous.  These include analytics tools such as Google Analytics where we can report on pages visited, how many sales were made etc.

Personalisation and testing cookies

These cookies remember choices you've made to personalise the site such as changing the font size or language.   These also include cookies that we use to test different content or functionality with different customer groups, these may remember the pages you visit to provide tailored content.

Marketing Cookies

These cookies collect information about your browsing habits which includes details how you browse the Jollyes website and details of the websites you have visited outside of Jollyes.  We use this information to show you advertisement that we think you will be interested in when you browse the internet which includes other sites you visit.  This may include products that you have browsed but not bought.  Advertisers include Smarter Click, Google Adwords, Facebook.


Below are a list of cookies that are used on the Jollyes Website 

COOKIE name COOKIE Description
CART The association with your shopping cart.
CARTPRODUCTID The association with your shopping cart
FORM_KEY Prevents Cross Site Request Forgery
FRONTEND You session ID on the server.
JSESSIONID Remembers details of what you looked at as you visit different pages of the site
PHPSESSID This cookie is used for managing your user session on the website
_GA Used by Google Analytics and registers a unique ID for the website user for statistical analysis
_GAT Used by Google Analytics to create and retrieve tracker objects
_GID Used by Google Analytics to register a unique ID for the website user for statistical analysis
NID Contains a unique ID that Google uses to remember your preferences and other information such as language
COLLECT Sends data to Google Analytics about visitors device and behaviour
ADS/GA_AUDIENCE Used by Google adwords to advertise to customers based on visitors online browsing behaviour





Smarter Click cookie used for serving promotional advert





Facilitates address prediction while you are filling in your address details.








Facilitates caching of content on the browser to make pages load faster.


Used to highlight that the version of a page requested by a user has been changed


Set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.



Facilitates translation of content to other languages.







Information to follow


Can I control cookies?

You can restrict, remove or block cookies through your browser settings at any time, your browser’s help menu will often provide information to do this.  They typically provide information on how to do it, and the option to choose to reject or be alerted before a cookie is dropped.   For more information about how to do this visit https://www.aboutcookies.org

Where can I find out more information about cookies?

You can find out more information about cookies by visiting the UK Information Commissioner's Office who regulate data usage.  Or alternatively visit http://www.networkadvertising.org/

You can also read our privacy notice and get in touch with us about privacy, cookies or data protection. If you have any further questions, you can get in contact by email help@jollyes.com, or by writing to Jollyes The Pet Superstore, BW House, 1 Lea Road, Waltham Abbey, EN9 1AS.