Click & Collect

Select the product you want to buy and add to your basket.

If available, select the Collect In-Store option at checkout and choose a store to collect from.

Complete your order and we will send you an email to let you know when it's ready to collect.

Free Express Collect In-Store

 If you place a collect in-store order and all your items are in-stock in your chosen collection store, we will have your order ready for collection within 3 hours of the time that your order was created. For same day collection, you will need to place your order before 14:30 Monday to Saturday, and before 12:45 on Sundays.

Free Standard Collect In-Store

If your order contains an item that is out of stock or is not sold in your chosen collection store, we will send the product from our warehouse to your chosen collection store. If your order is placed before 1pm, your order will be ready for collection within 2-4 days from your order date.

Hassle Free Process

  1. Simply place your order choosing the Collect In-Store option during the checkout, selecting the store of your choice.
  2. We will then email you when your order is ready to pick up.
  3. Visit your chosen collection store, you can find maps and opening times using our store locator. These details will also be included on your ‘Ready to Collect’ email.
  4. Go to the till and provide the following information to one of our store colleagues:
    Proof of Purchase: A printed or digital version of your ‘Ready to Collect’ or your ‘Order Confirmation’ email
    (If someone else is picking up the order on your behalf, they must bring your Ready to Collect’ or your ‘Order Confirmation’ email)

We will hold your Collect In-Store orders for 21 days before refunding as per the Jollyes Refund Policy.